Customer-Service Manager
Customer Service Associate:
Explore CareerAn Event Manager is a professional responsible for planning, organizing, and executing events such as conferences, weddings, corporate functions, or festivals, ensuring they run smoothly and meet client expectations.
An Event Manager is a professional responsible for planning, organizing, and executing events such as conferences, weddings, corporate functions, or festivals, ensuring they run smoothly and meet client expectations. They work in event management companies, hospitality sectors, corporations, or as freelancers, collaborating with clients, vendors, and venue staff. Event Managers play a crucial role in creating memorable experiences, managing logistics, and driving client satisfaction in a sector focused on creativity, coordination, and time-sensitive delivery.
Event Managers are creative and detail-oriented professionals who orchestrate a wide range of events, often working in high-pressure environments like event venues, offices, or on-site locations. Their role involves budgeting, vendor coordination, and problem-solving, frequently facing challenges such as last-minute changes or logistical issues. They combine expertise in project management, negotiation, and customer service to address issues ranging from venue setup to client satisfaction. As key contributors to successful events and brand experiences, they help craft impactful moments in an industry increasingly driven by personalization, technology, and sustainability.
Roles and Responsibilities
Study Route & Eligibility Criteria
| Route | Steps |
| Route 1 | 1. 10+2 in any stream (preferably Commerce or Humanities) |
| 2. Bachelor’s degree in Event Management, Hospitality, or Business Administration (3-4 years) | |
| 3. Internship at an event management company or venue (3-6 months) | |
| 4. Practice as Junior Event Coordinator | |
| Route 2 | 1. 10+2 in any stream |
| 2. Diploma or Certificate in Event Management or Hospitality (6-12 months) | |
| 3. Internship at a wedding planning firm or corporate event team (3-6 months) | |
| 4. Work as Event Assistant | |
| Route 3 | 1. 10+2 in any stream |
| 2. Bachelor’s degree in Event Management, Marketing, or Communications (3-4 years) | |
| 3. Master’s degree in Event Management or MBA (Hospitality) (1-2 years) | |
| 4. Practice as Event Manager or Project Lead | |
| Route 4 | 1. 10+2 in any stream |
| 2. Short-term certification in Event Planning or Wedding Management (1-3 months) | |
| 3. Internship or entry-level role at an event company or venue | |
| 4. Practice as Event Manager domestically or internationally |
Significant Observations (Academic Related Points)
Internships & Practical Exposure
Courses & Specializations to Enter the Field
Top Institutes for Event Manager Education (India)
| Institute | Course/Program | Official Link |
| National Institute of Event Management (NIEM), Mumbai | Diploma in Event Management | https://www.niemindia.com/ |
| Amity Institute of Travel and Tourism, Noida | BBA/MBA in Event Management | https://www.amity.edu/ |
| Indian Institute of Learning and Advanced Development (INLEAD), Gurgaon | Diploma in Event Management | https://www.inlead.in/ |
| Christ University, Bangalore | BBA in Tourism and Event Management | https://www.christuniversity.in/ |
| Lovely Professional University (LPU), Punjab | BBA in Event Management | https://www.lpu.in/ |
| Symbiosis School of Culinary Arts and Hospitality, Pune | BBA in Hospitality and Events | https://www.sschpune.edu.in/ |
| Pearl Academy, Multiple Locations | Diploma in Event Management | https://www.pearlacademy.com/ |
| Manipal Academy of Higher Education, Manipal | BBA in Hospitality and Tourism | https://www.manipal.edu/ |
| Apeejay Institute of Hospitality, Navi Mumbai | Certificate in Event Planning | https://www.aih.edu.in/ |
| Institute of Hotel Management (IHM), Multiple Locations | Diploma in Event Operations | https://www.ihmctan.edu/ |
Top International Institutes
| Institution | Course | Country | Official Link |
| New York University (Tisch) | BS in Hospitality and Event Management | USA | https://www.nyu.edu/ |
| University of Central Florida (Rosen) | BS in Event Management | USA | https://www.ucf.edu/ |
| University of Surrey | BSc in International Event Management | UK | https://www.surrey.ac.uk/ |
| Glion Institute of Higher Education | BBA in Hospitality and Event Management | Switzerland | https://www.glion.edu/ |
| Les Roches Global Hospitality Education | BBA in Hospitality and Events | Switzerland/Spain | https://www.lesroches.edu/ |
| University of Queensland | Bachelor of Event Management | Australia | https://www.uq.edu.au/ |
| George Brown College | Diploma in Special Event Management | Canada | https://www.georgebrown.ca/ |
| Bournemouth University | BA in Events Management | UK | https://www.bournemouth.ac.uk/ |
| Nanyang Polytechnic | Diploma in Events and Project Management | Singapore | https://www.nyp.edu.sg/ |
| La Trobe University | Bachelor of Business (Event Management) | Australia | https://www.latrobe.edu.au/ |
Entrance Tests Required
India:
International:
Ideal Progressing Career Path
Trainee → Event Assistant → Junior Event Coordinator → Event Manager → Senior Event Manager → Director of Events → Chief Event Officer
Major Areas of Employment
Prominent Employers
| India | International |
| Wizcraft International | Live Nation, USA |
| Percept Limited | Cvent, USA |
| Cineyug Entertainment | Freeman, USA |
| 70 EMG (Event Management Group) | IMG Events, Global |
| Encompass Events | George P. Johnson, USA |
| Showtime Group | Jack Morton Worldwide, USA |
| Fountainhead MKTG | Reed Exhibitions, UK |
| Tafcon Group | Informa Markets, UK |
| Vibgyor Brand Services | Eventbrite, USA |
| WeddingSutra | AEG Presents, USA |
Pros and Cons of the Profession
| Pros | Cons |
| Opportunity to create memorable experiences creatively | Often involves high-stress environments and tight deadlines |
| High personal satisfaction in delivering successful events | Can involve challenges in managing last-minute changes |
| Rewarding impact on client satisfaction and brand image | May require working long hours, including nights or weekends |
| Diverse career paths across weddings, corporate, and festivals | Risk of burnout from handling logistical pressures |
| Strong potential for growth with increasing demand for unique events | Limited work-life balance during peak event seasons |
Industry Trends and Future Outlook
Salary Expectations
| Career Level | India (₹ per annum) | International (USD per annum) |
| Trainee/Event Assistant (Early Career) | 2,00,000 - 4,00,000 | 25,000 - 40,000 |
| Junior Event Coordinator (Mid-Career) | 4,00,000 - 7,00,000 | 40,000 - 55,000 |
| Event Manager/Senior Event Manager | 7,00,000 - 12,00,000 | 55,000 - 80,000 |
| Director of Events | 12,00,000 - 20,00,000 | 80,000 - 120,000 |
| Chief Event Officer/Expert | 20,00,000+ | 120,000+ |
| Note: Salaries may vary based on location, employer, experience, and specialization. |
Key Software Tools
Professional Organizations and Networks
Notable Event Managers and Industry Leaders (Top 10)
Advice for Aspiring Event Managers
A career as an Event Manager offers a vibrant opportunity to craft unforgettable experiences, bring visions to life, and drive client satisfaction through meticulous planning and creative execution, fostering joy and connection with every event. Event Managers are the architects of memorable moments, using their skills to coordinate logistics, manage teams, and exceed expectations. This profession blends artistry with organization, providing pathways in weddings, corporate functions, festivals, and beyond. For those passionate about creativity, driven by a desire to navigate fast-paced challenges, and eager to embrace the evolving landscape of digital tools and personalized events, becoming an Event Manager is a deeply rewarding journey. It empowers individuals to shape lasting impressions, address logistical hurdles, and advance client goals through the transformative power of event management.
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